Matrix analysis of clinical medical students' evaluation on importance and satisfaction of their undergraduate education

  • Chen Tianzhi ,
  • You You ,
  • Xu Shiyao ,
  • Wang Zhifeng
Expand
  • 1Master Degree Candidate, Master of Public Health, Enrolled in 2018, School of Public Health, Peking University, Beijing 100191, China;
    2Institution of Medical Education & National Center for Health Professions Education Development, Peking University, Beijing 100191, China;
    3Master Degree Candidate, Social Medicine and Health Management Major, Enrolled in 2018, School of Public Health, Peking University, Beijing 100191, China;
    4School of Public Health, Peking University, Beijing 100191, China

Online published: 2021-05-28

Supported by

Education Research Project of Peking University Health Science Center in 2019[(2019)YB01]; Talent Introduction Project of Peking University Health Science Center in 2018(BMU2018YJ006)

Abstract

Objective Investigating and analyzing the clinical medical students' evaluation on importance and satisfaction of their university, so as to find out the advantages of their undergraduate education and the areas that need to be improved. Methods A questionnaire survey was conducted among 257 clinical medical students enrolled in 2015 in X University to evaluate on the importance and satisfaction of the university. The importance-satisfaction matrix was used to analyze the survey results. Results The total score of students' evaluation on the importance and satisfaction of undergraduate education was 3.95 and 3.82 respectively. The importance (2.91) of PBL teaching and its satisfaction (3.21) were both lower than others. The importance-satisfaction matrix showed that the courses, teachers and atmosphere of X University were in the competitive advantage area, but the scientific research training/guidance in all stages, logistics support, experimental courses and hardware facilities in basic and clinical stages, and internship in clinical stage were those need urgent improvement. Conclusions The investigated students in X University have insufficient understanding of the importance of PBL teaching. The university has advantages in curriculum, teachers and learning environment, but there is still space for improvement in scientific research training/guidance in all stages, logistics support, experimental courses and hardware facilities in basic and clinical stages and internship training.

Cite this article

Chen Tianzhi , You You , Xu Shiyao , Wang Zhifeng . Matrix analysis of clinical medical students' evaluation on importance and satisfaction of their undergraduate education[J]. Chinese Journal of Medical Education, 2021 , 41(6) : 558 -562 . DOI: 10.3760/cma.j.cn115259-20201103-01543

References

[1] 王欣欣.我国高等教育服务质量统计评价——基于学生满意度研究[D].天津:天津财经大学,2009.
[2] 慎海歌.课堂教学学生满意度与教学质量提高的研究[J].哈尔滨学院学报,2019,40(3):135-137.
[3] 李湘萍.大学生校园住宿环境满意度的实证研究[J].复旦教育论坛,2017,15(5):76-82.
[4] 刘俊学, 李正辉, 赵雄辉, 等. 大学生求学满意度影响因素及其程度的实证研究[J].高等教育研究,2006(11):91-97.
[5] 郭玲霞, 苏英, 封建民, 等. 基于Logistic回归模型的大学生专业满意度影响因素研究[J].高教学刊,2019(10):89-92.
[6] 李雨璘, 刘霞, 陆勇, 等. 临床医学本科学生临床实习教学满意度调查分析[J].教育教学论坛,2017(7):32-34.
[7] 穆可, 马永红, 谭姣, 等. 临床医学学生实践教学满意度及影响因素调查[J].陕西教育(高教),2017(12):56-58.
[8] 蔡娜. 基于学生满意度的医学生教育教学质量的调查分析与思考[J].临床医药文献电子杂志,2018,5(0):204-205. DOI: 10.3877/j.issn.2095-8242.2018.A0.141.
[9] Bryant JL. Assessing expectations and perceptions of the campus experience: the Noel-Levitz student satisfaction inventory[J]. New Directions for Community Colleges, 2006(134):25-35. DOI:10.1002/cc.234.
[10] Chen SH, Pai FY, Yeh TM. Using the importance-satisfaction model and service quality performance matrix to improve long-term care service quality in Taiwan[J]. Applied Sciences, 2019, 10(1): 85-101. DOI:10.3390/app10010085.
[11] Wong MS, Nishimoto H, Philip G. The use of importance-performance analysis (IPA) in evaluating Japan's e-government services [J]. J Theor Appl El Comm, 2011, 6(2):17-30. DOI:10.4067/S0718-18762011000200003.
[12] Ennew CT, Reed GV, Binks MR . Importance-performance analysis and the measurement of service quality[J]. European Journal of Marketing, 1993, 27(2):59-70. DOI:10.1108/03090569310026402.
[13] 刘慧.基于PLS-SEM的中国高等教育学生满意度测评研究[D].镇江:江苏大学,2011.
[14] 郭妍, 陈洁. 临床技能培训中心在临床医学教育中的作用初探[J].临床医药文献电子杂志,2020,7(24):188.
[15] Davis MH, Harden RM. AMEE medical education guide No 15: problem-based learning: a practical guide[J]. Med Teach, 1999,21(2):130-140. DOI: 10.1080/01421599979743.
Outlines

/